Abercrombie & Kent Jordan was founded in 1998 and offers the finest and most deluxe ground operations available in Jordan.
Our office is located in Amman and has a full-time staff of 20, including 1 guest relations staff member in Petra and 1 in Aqaba, as well as numerous seasonal staff to handle larger groups and monthly fluctuations. A&K Jordan staff is well spoken in Arabic & English. An office of this size means that not only are we big enough to handle any request, but also small enough to offer a specialized and personal service that is the best in Jordan.
Our experienced and highly qualified staff is here to provide guests with an exceptionally high level of personalized service, and to ensure that all services are handled with the greatest efficiency.
The Group motto is: “Inspiring ExperiencesSM” and we are here to make sure that your experience in Jordan will be unforgettable.
Flexibility is an A&K speciality and in Jordan our team of highly trained and knowledgeable Tour Consultants are experts at tailoring tour arrangements to suit individual guest requirements.
A&K Jordan provides a diverse range of services for many different types of businesses which includes:Tour Series Groups, Incentive Travel, Private Travel, FIT Bookings, Special Interest Groups, Conferences and Events, Ad Hoc Groups, &Cruise Handling.
A&K Jordan has many behind the scenes operations which ensure that everything goes smoothly for the clients. These include:
Responsible for overseeing the smooth and efficient arrival and departure of clients; A&K representatives are proficient in several languages including English and French. A&K employs a staff of licensed airport representatives both in Amman and Aqaba airports, Aqaba port and borders. Our meet and greet service is unique to the market and guarantees quick customer clearance and completion of arrival and departure formalities.
Although we do not own our own fleet, the vehicles we employ are regularly checked by our Quality Control Department to ensure that, along with basic safety requirements, all the highest standards of cleanliness and propriety are carefully maintained to provide the ultimate in travel comfort and safety.
Quality Control and Guest Relations Department
Company control guarantees the quality that defines the A&K Travel Experience. By reviewing, assessing and refining all customer services on a daily basis, our customers reap the benefits of informed and experienced personal support at each step.
A&K Jordan features an in-house Quality Control Department, staffed by trained officers. From vehicle maintenance to driver uniforms, from standards of cuisine to location of hotel bedrooms, every aspect is checked and appraised to maintain the highest standards.